[Skip to content]



Help us help you stay safe and well this summer in Ashford

User AvatarPosted by Amanda Crawford at 18/07/2019 14:30:49

With school almost out for the summer, the NHS in Ashford is reminding people to stay safe and know where to go to get health help during the holidays.

Dr Navin Kumta, chair of NHS Ashford Clinical Commissioning Group (CCG), said: “We want to make sure people enjoy the summer in the best possible health, and can get the right help if they need it. A well-stocked medicine cabinet at home that can meet the majority of day-to-day problems is a good start. This should include paracetamol, antihistamine, sun-cream, plasters, tweezers and a thermometer.

“If you suffer with diabetes, heart problems or any other long-term health condition, and need medication to keep you well, make sure you have enough if you are going on holiday - ordering more in plenty of time if needed - and remember to take it with you.

“No doubt children will spend lots of time outside, running about and enjoying themselves over the summer. Most scratches and grazes can be dealt with at home, but if parents are worried about twisted ankles, cuts or other problems, our minor injury units (MIUs) in east Kent will be able to help. They can treat minor injuries in all ages from 12 months up.

“Please remember that if you need medical help urgently and you are not sure what to do, you should ring NHS 111 for advice, unless it is a 999 emergency.”

People are also reminded to be safe in the hot weather, particularly children and those who are vulnerable. The NHS in east Kent recommends these top tips:

  • drink plenty of water
  • spend time in the shade between 11am and 3pm
  • make sure you never burn
  • cover up with suitable clothing and sunglasses
  • take extra care with children
  • use at least factor 15 sunscreen.

Dr Kumta added “Sunburn doesn’t just happen on holiday – you can burn in the UK, even when it’s cloudy, so by taking these precautions you can enjoy the nice weather and stay safe.”

Not everyone knows that treatment can be provided by a pharmacist rather than having to book an appointment to see a GP. Many medications for common health problems are available from as little as £1 from a pharmacy or supermarket.

Pharmacists also provide expert, free, confidential advice on health issues such as cold sores, constipation, coughs, cystitis, diarrhoea, headache, mild eczema, sunburn, sprains and strains. You can simply turn up and ask for advice with no prior appointment.

To find your local pharmacy, use Health Help Now which is available on the web at www.healthhelpnow.nhs.uk or it can be downloaded from Google Play and the App Store.

There are six minor injury units (MIUs) in east Kent and an urgent treatment centre (UTC) which can treat a number of conditions. Patients are often seen much quicker at an MIU or UTC than an A&E department.

Health Help Now also links to the WaitLess app, which combines current waiting times at MIUs – drawn from the official NHS system – with up-to-the-minute travel information, helping you to decide where to head to for faster treatment for minor injuries.


Kent and Canterbury Hospital, Ethelbert Road, CT1 3NG Tel: 01227 864244
Open 24 hours a day, 7 days a week
X-ray - Mon – Fri: 8am to 8pm, Sat & Sun: 8am to 4pm

Victoria Hospital Minor Injury Unit, London Road, CT14 9UA Tel: 01304 865313
Open daily, 8am to 8pm
X-ray: 9am until 5pm, Monday to Friday, except bank holidays.


Buckland Hospital, Coombe Valley Road, CT17 0HD Tel: 01304 222621
Open daily, 8am to 8pm
X-ray - Mon – Fri: 9am to 4.45pm

Herne Bay  

Queen Victoria Memorial Hospital, King Edward Avenue, CT6 6EB Tel: 01227 594700
Open daily, 8am to 8pm
X-ray, phone for times


Faversham Health Centre, Bank Street, ME13 8QR Tel: 01795 562005
Open daily, 8am to 8pm
X-ray - Mon – Fri: 10am to 4pm


Royal Victoria Hospital, Radnor Park Avenue, CT19 5BN Tel: 01303 852727
Open daily, 8am to 8pm
X-ray 9am to 5pm, Monday to Friday.

Whitstable (Urgent Treatment Centre)

Estuary View Minor Injury Unit, Boorman Way, CT5 3SE (Sat nav: CT5 3RL) Tel: 01227 284300
Open daily, 8am to 8pm
X-ray – Daily: 8am to 8pm


The Dementia Helpline is open 9am to 5pm, Monday to Friday.

The Release the Pressure campaign, provided by independent charity Mental Health Matters and funded by Kent County Council, urges people to seek help by calling Freephone 0800 107 0160 where support is available from trained and experienced staff 24 hours a day, 365 days a year.  Visit the website at: www.releasethepressure.uk

Live Well Kent can help people improve their mental and physical health and wellbeing. It is a free service for anyone over 17. Visit the website https://livewellkent.org.uk or phone 0800 567 7699.

Samaritans provides confidential support for anyone feeling down, depressed or anxious, as well as those who may be feeling despair. Volunteers can be contacted 24/7 on 116 123 (UK), or email jo@samaritans.org or face-to-face; visit www.samaritans.org for details of your local branch.

If you need urgent medical help but it is not a 999 emergency, call the free NHS 111 phone service.