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Transforming health and social care in Kent and Medway

STP graphic

The NHS, social care and public health in Kent and Medway are working together to plan how we will transform health and social care services to meet the changing needs of local people. It is the first time we have all worked together in this way and it gives us a unique opportunity to bring about positive and genuine improvement in health and social care delivery over the next five years.

Our draft Health and Social Care Sustainability and Transformation Plan (STP) sets out how we think services need to change over the next five years to achieve the right care for people for decades to come. It will help us deliver the Five Year Forward View, which sets out the national vision for health and social care.

The STP slide pack is long and complex so we have updated our summary, Transforming health and social care in Kent and Medway with the key information from the STP. There is also a glossary to explain abbreviations and the terms used, and a set of frequently asked questions, with further information. 

It is work in progress – we are sharing our thinking on where we need to focus to bring about better health and wellbeing, better standards of care, and better use of staff and funds.

We will only be able to decide on and implement any changes following a period of engagement and consultation with our communities – this is just the start of the process.

The plan focuses on:

  • prevention of ill-health
  • local care - better access to care and support in people’s own communities
  • mental health – just as important as physical health
  • hospital care – excellent wherever it is delivered.

The case for change

In March 2017 NHS, social care and public health partners in Kent and Medway published the case for change. The detailed work behind this summary has been drawn together by health and social care colleagues on the Kent and Medway Clinical Board. This underpins the thinking and ambition set out in the draft Kent and Medway Sustainability and Transformation proposals that were published in November. 


In March 2017 we held two listening events to share our work so far and test the evaluation criteria which will be used to develop options moving forward. Find out what people told us.

Our next round of listening events will take place this summer across Kent, each event will have a panel of local NHS, social care and public health decision makers there to answer your questions. We need to hear your views, ideas and concerns about our plans so we can discuss the models of care and develop them together.

We want to update you on:

  • progress we’ve made on our local care model – what it’s beginning to look like and how it could work in practice.
  • how our plans for making better use of our hospitals.

These events are for members of the public – the users of local health and social care services, as well as those delivering these services. There is one happening near you - see below:

Extra listening event, please come along and have your say:

Survey results

Between October 2016 and December 2016 we ran a survey of residents across Kent and Medway to help gather the views of service users and local people.  Over 1900 people completed the survey which asked questions about keeping people well and various aspects of local care.  The independent social research agency Woodnewton have analysed the findings from the public survey. 

The results provide us with lots of helpful feedback to inform our work going forward. Below you can see the final report on the survey findings, and a presentation detailing the survey responses.